TY  - BOOK
AU  - Woodward, Jeannette A.
TI  - Creating the customer-driven library: building on the bookstore model
SN  - 0838908888 (pbk.
U1  - 021.7 
PY  - 2005///
CY  - Chicago
PB  - American Library Association
KW  - Public services (Libraries
KW  - Libraries
KW  - Space utilization
KW  - Social aspects
KW  - Marketing
KW  - Public relations
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/ecip0421/2004018840.html
ER  -