PART 1 - SETTING THE BACKGROUND -- Chapter 1 - Organizations in a complex world -- Chapter 2 - Transforming in Complex Environments -- PART II VALUES TO BE ACHIEVED -- Chapter 3 - Importance of people values in transformation -- Chapter 4 - Organizational and Business Values -- Chapter 5 -How to organize knowledge needed in transformation -- PART III - IDENTIFYING AND SOLVING PROBLEMS -- Chapter 6 - Describing the system -- Chapter 7 - Identifying the issues -- Chapter 8 -Creating Solutions -- PART IV - THE WIDER CONTEXT -- Chapter 9 - Managing in Disruptive Environments -- Chapter 10 - Impact of Climate Change -- Chapter 11 - Making Smart Cities Livable -- Chapter 12 - Where to from here?.

This textbook provides a design approach to the topics of innovation and disruption, by drawing on a variety of tools, techniques, and methods, and focusing on solutions that combine data and technology. The premise of the book is the creation of value for the organisations, stakeholders, and community, to enable creative transformation. The book highlights the importance of value and using knowledge to create a seamless roadmap that adds to stakeholder values through best practice business processes that use technology in innovative ways. Written in a clear, simple, and concise manner, avoiding complicated constructions and jargon, the book includes rich illustrations, and summaries and case studies that follow the roadmap at the end of each chapter.